Canon Professional Services

Welcome to Canon Professional Services

CPS is your professional network. Designed for all you pros working in the photography and filmmaking biz, CPS delivers you all the support you need from the leading professional team. From tech to repairs and news to inspiration, all your service needs are wrapped up in one destination.

Meet the team

Qualifying Products for Membership

Product Name Eligible Products CPS Supported Products
EOS-1D Mark II N
EOS-1DS Mark II Body
EOS 1D Mark II Body
EOS 1Dx Mark III
EOS R3
EOS 1Dx Mark II
EOS 1Dx
EOS 1DC
EOS-1D Mark IV Body
EOS-1D Mark III Body
EOS-1DS Mark III Body
Product Name Eligible Products CPS Supported Products
EOS 5D
EOS R5
EOS 5DsR
EOS R
EOS 5Ds
EOS 5D Mark IV
EOS 5D Mark III
EOS 5D Mark II
Product Name Eligible Products CPS Supported Products
EOS R5C
EOS C70
C70 RF Mount Cinema Camera
EOS C300 Mark III
EOS C500 Mark II Body
EOS C200
EOS C100 Body
EOS C100 Mark II Body
EOS C300 Body
EOS C300 Body (PL Lens Mount)
EOS C300 Mark II Body
EOS C300 Mark II Body (PL Lens Mount)
EOS C500 Body
EOS C500 (PL Lens Mount)
EOS C700 Body
EOS C700 Body (PL Lens Mount)
EOS C700 (PL Lens Mount with Global Shutter Sensor)
ME20F-SH Body
ME200S-SH Body
Product Name Eligible Products CPS Supported Products
EF 16-35mm f/2.8L III USM
EF 14mm f/2.8L USM
EF 70-200mm f/2.8L IS USM
EF 24-70mm f/2.8L USM
EF 600mm f/4L IS USM
EF 400mm f/2.8L IS USM
TS-E 24mm f/3.5L
EF 1200mm f/5.6L USM
CN7X17 KAS S/P1
CN7X17 EF Cinema Servo Lens
CN-E 18-80mm T4.4 L IS KAS S
EF 24-105mm f/4L IS II USM
EF 300mm f/2.8L IS USM
EF 24-70mm f/4L IS USM Lens
EF 600 f/4 IS II USM Lens
CN20X50 IAS H/P1
CN20X50 IAS H/E1
CN-E 35mm T1.5L F
CN-E 30-105mm T2.8L S (EF mount)
CN-E 15.5-47mm T2.8LSP (PL Mount)
CN-E 15.5-47mm T2.8LS (EF Mount)
CN-E 135mm T2.2L F
CN-E 14mm T3.1L F
CN-E 30-105mm T2.8L SP (PL mount)
RF 28-70mm f/2L USM
RF 14-35mm f/4L IS USM
RF 600mm f/4 L IS USM
RF 400mm f/2.8 L IS USM
RF 100mm f/2.8L Macro IS USM
RF 70-200 F4
RF 100-500mm f/4.5-7.1 L IS USM
RF 85mm f/1.2L USM DS
RF 70-200mm f/2.8L IS USM
RF 15-35mm F/2.8L IS USM
RF 24-70mm F/2.8L IS USM
RF 85mm f/1.2L USM
CN-E 85mm T1.3L F
RF 50mm f/1.2L USM
RF 24-105mm f/4L IS USM
EF 600mm f/4L IS III USM
EF 400mm f/2.8L IS III USM
EF 70-200mm f/4L IS II USM
EF 70-200mm f/2.8L IS III USM
CN-E 70-200mm T4.4L IS KAS S Compact-Servo
TS-E 50mm f/2.8L Macro Tilt Shift
TS-E 90mm f/2.8L Macro Tilt Shift
TS-E 135mm f/4L Macro Tilt Shift
EF 85mm f/1.4L IS USM
EF 70-200mm f/4L USM
TS-E 17mm f/4L
EF 800mm f/5.6L IS USM
EF 200mm f/2L IS USM
EF 16-35mm f/2.8L II USM
EF 70-200mm f/4L IS USM - DISCONTINUED
EF 50mm f/1.2L USM
EF 85mm f/1.2L II USM
EF 24-105mm f/4L IS USM
EF 28-300mm f/3.5-5.6L IS USM
EF 17-40mm f/4L USM
EF 400mm f/4 DO IS USM
TS-E 24mm f/3.5L II
EF 100-400mm f/4.5-5.6L IS USM
TS-E 90mm f/2.8 - DISCONTINUED
MP-E 65mm f/2.8 1-5x Macro
EF 180mm f/3.5L Macro USM
TS-E 45mm f/2.8
EF 500mm f/4L IS USM
EF 300mm f/4L IS USM
EF 200mm f/2.8L II USM
EF 400mm f/5.6L USM - DISCNTINUED
EF 135mm f/2L USM
EF 35mm f/1.4L USM
EF 16-35mm f/4L IS USM
CN-E 50mm T1.3L F
CN-E 24mm T1.5L F
CN-E30-300MM LSP PL
CN-E 30-300mm LS EF
CN-E 14.5-60mm T2.6L S (EF Mount)
CN-E 14.5-60mm T2.6L S (PL Mount)
EF 35mm f/1.4L II USM
EF 14mm f/2.8L II USM
EF 400mm f/4 DO IS II USM
EF 100-400mm f/4.5-5.6L IS II USM
EF 11-24mm f/4L USM
EF 24mm f/1.4L II USM
EF 200-400mm f/4L IS USM Extender 1.4X
EF 600mm f/4L IS II USM
EF 500mm f/4L IS II USM
EF 24-70mm f/2.8L II USM
EF 70-200mm f/2.8L USM
EF 8-15mm f/4L Fisheye USM
EF 400mm f/2.8L IS II USM - DISCONTINUED
EF 300mm f/2.8L IS II USM
EF 70-300mm f/4-5.6L IS USM
EF 70-200mm f/2.8L IS II USM - DISCONTINUED
EF 100mm f/2.8L Macro IS USM
Product Name Eligible Products CPS Supported Products
EF2XIII Extender
EV-70 EVF
Speedlight EL-1
WFT E9
Speedlite 470EX-AI
Macro Twin Lite MT-26EX-RT
Speedlite 580EX
Wireless File Transmitter WFT-E8
Speedlite 600EX II-RT
WFTE7E Wireless Transmitter for EOS 5DIII
Speedlite Transmitter ST-E3-RT
Speedlite 600EX Flash
Macro Ring Lite MR-14EX - DISCONTINUED
Speedlite 430EX III-RT
Speedlite 430EX III
Macro Ring Lite MR-14EX II
Speedlite 600EX-RT - DISCONTINUED
Wireless File Transmitter WFT-E6E - DISCONTINUED
EF Extender 1.4x III
Wireless Transmitter WFT-E2
Speedlite Transmitter ST-E2 (Discontinued)
Speedlite 580EX II
Macro Twin Lite MT-24EX

FAQs

  • Do I need to be a full-time professional to get CPS membership?
    You need to be earning the majority of your income through photography or cinematography in New Zealand– whether you are an employed professional or you own your own imaging business. As pros, we know you need the highest level of service, availability of loan equipment and speedy repairs. CPS membership is restricted to those working heavily in the industry so we can maintain the high standards that you need as pros.
  • Where can I drop off or pick up loans and repairs?

    VIEW DROP-OFF LOCATIONS

    Available Addresses

    • Members can drop gear off at all locations, however for technical advice and support please contact CPS directly via the hotline or direct email

    Auckland

    Canon Auckland (Head Office)
    Level 1, 28 The Warehouse Way
    Northcote, Auckland, 0627
    New Zealand

    Christchurch

    CANON CHRISTCHURCH
    1 Treffers Rd. Wigram
    Christсhurch, Christсhurch, 8042
    New Zealand

    Hamilton

    CANON HAMILTON
    404 Anglesea St.
    Hamilton, Hamilton, 3210
    New Zealand

    Wellington

    CANON WELLINGTON
    Lumley House, 3-11 Hunter St
    Wellington, Wellington, 6011
    New Zealand
  • What gear do I need to be eligible for CPS membership?
    To be eligible for each tier, you need to own the below Canon gear.

    MEMBERSHIP LEVELS

    LEVELSSilverGoldCinema
    Annual Membership Fee $100.00 $140.00 $200
    Minimum Eligible Product Requirements 2 x 5D
    2 x L-series
    Generates majority of income through imaging
    1 x 5D and 1 x 1D
    3 x L-series
    Generates majority of income through imaging
    1 x Cinema EOS body
    3 x L-series
    Generates majority of income through imaging
    Eligible Products and Supported Products View eligible products View eligible products View eligible products
    BENEFITS   
    Supported Products View eligible products View eligible products View eligible products
    Sensor Cleans on Supported Products per annual membership At least 3 At least 5 At least 5
    Product Loans (try before you buy) Yes# Yes# Yes#
    Service replacement loans on Supported Products Like for like# Like for like# Like for like#
    Discounts on chargeable repairs (parts and labour) on Supported products 20% labour only 20% parts & labour 20% parts & labour
    Repair Turnaround Times on Supported Products Approx. 5 working days* Approx. 5 working days* Approx. 5 working days* (1D, 5D and L-series)
    Approx. 5 working days* (Cinema bodies & lenses)
    Transport anywhere in New Zealand of:
    • Loans
    • Chargeable repairs
    • Services (e.g. Sensor Cleans)
    One way covered by Canon One way covered by Canon One way covered by Canon
    Special Offers Yes Yes Yes

    Terms and Conditions

    APPLY NOW APPLY NOW APPLY NOW

    Gear must have been acquired through the Canon New Zealand distribution channel (Canon Store or its authorised Canon New Zealand retailers) to qualify.

  • What are the benefits of being a CPS member?
    As a member, you can take advantage of the below great benefits depending on your membership level.

    MEMBERSHIP LEVELS

    LEVELSSilverGoldCinema
    Annual Membership Fee $100.00 $140.00 $200
    Minimum Eligible Product Requirements 2 x 5D
    2 x L-series
    Generates majority of income through imaging
    1 x 5D and 1 x 1D
    3 x L-series
    Generates majority of income through imaging
    1 x Cinema EOS body
    3 x L-series
    Generates majority of income through imaging
    Eligible Products and Supported Products View eligible products View eligible products View eligible products
    BENEFITS   
    Supported Products View eligible products View eligible products View eligible products
    Sensor Cleans on Supported Products per annual membership At least 3 At least 5 At least 5
    Product Loans (try before you buy) Yes# Yes# Yes#
    Service replacement loans on Supported Products Like for like# Like for like# Like for like#
    Discounts on chargeable repairs (parts and labour) on Supported products 20% labour only 20% parts & labour 20% parts & labour
    Repair Turnaround Times on Supported Products Approx. 5 working days* Approx. 5 working days* Approx. 5 working days* (1D, 5D and L-series)
    Approx. 5 working days* (Cinema bodies & lenses)
    Transport anywhere in New Zealand of:
    • Loans
    • Chargeable repairs
    • Services (e.g. Sensor Cleans)
    One way covered by Canon One way covered by Canon One way covered by Canon
    Special Offers Yes Yes Yes

    Terms and Conditions

    APPLY NOW APPLY NOW APPLY NOW

    *Canon will generally be able to meet these time frames and CPS members’ repairs are prioritised. However, members accept that sometimes repairs can take longer in some circumstances such as where there is extraordinary demand, the parts must be ordered, or the repair is significant.

    #Subject to availability

    CPS benefits apply in addition to any rights you have under the New Zealand Consumer Law Law contained in the Consumer Guarantees Act or under an express warranty.

  • Is Canon product purchased overseas eligible for CPS support?
    We only offer CPS benefits (such as repair discounts, priority turnaround times and sensor cleans) on products distributed by Canon New Zealand via its Canon Store or its authorised Canon New Zealand retailers. Canon-branded products that are sourced from any source other than through Canon New Zealand’s official Canon Store or from an authorised Canon New Zealand retailer in the Canon New Zealand distribution channel (including ‘grey’, ‘parallel’ or ‘direct’ imports) are not supported and will not be counted towards your eligibility requirements. If you are unsure, ask your retailer if it’s an authorised Canon New Zealand retailer or you can contact Canon for more information.
View All FAQs