CANON PROFESSIONAL SERVICES (CPS)

CPS is your professional network. Designed for all you pros working in the photography and filmmaking biz, CPS delivers you all the support you need from the leading professional team. From tech to repairs and news to inspiration, all your service needs are wrapped up in one destination.

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Qualifying Products for Membership

Product Name
EOS-1D Mark II N
EOS-1DS Mark II Body
EOS 1D Mark II Body
EOS-1Dx Mark II Body
EOS-1Dx Body
EOS-1DC Body
EOS-1D Mark IV Body
EOS-1D Mark III Body
EOS-1DS Mark III Body
Product Name
EOS 5D Body
EOS 5DsR Body
EOS 5Ds Body
EOS 5D Mark IV Body
EOS 5D Mark III Body
EOS 5D Mark II Body
Product Name
EOS C100 Body
EOS C100 Mark II Body
EOS C300 Body
EOS C300 Body (PL Lens Mount)
EOS C300 Mark II Body
EOS C300 Mark II Body (PL Lens Mount)
EOS C500 Body
EOS C500 (PL Lens Mount)
EOS C700 Body
EOS C700 Body (PL Lens Mount)
EOS C700 (PL Lens Mount with Global Shutter Sensor)
ME20F-SH Body
ME200S-SH Body
Product Name
EF 14mm f/2.8L II USM
EF 85mm f/1.4L IS USM
TS-E 17mm f/4L Tilt Shift Lens
TS-E 24mm f/3.5L
TS-E 24mm f/3.5L II Tilt Shift Lens
EF 24mm f/1.4L II USM
EF 35MM F1.4L II USM
TS-E 45mm f/2.8
EF 50mm f/1.2L USM
MP-E 65mm f/2.8 1-5x Macro
EF 85mm f/1.2L II USM
TS-E 90mm f/2.8
EF 100mm f/2.8L Macro IS USM
EF 135mm f/2L USM
EF 180mm f/3.5L Macro USM
EF 200mm f/2.8L II USM
EF 200mm f/2L IS USM
EF 300mm f/4L IS USM
EF 300mm f/2.8L IS II USM
EF 300mm f/2.8L IS USM
EF 400mm f/4 DO IS USM
EF 400mm f/4 DO IS II USM
EF 400mm f/2.8L IS USM
EF 400mm f/2.8L IS II USM
EF 400mm f/5.6L USM
EF 500mm f/4L IS USM
EF 500mm f/4L IS II USM
EF 600mm f/4L IS USM
EF 600 f/4 IS II USM Lens
EF 800mm f/5.6L IS USM
EF 1200mm f/5.6L USM
EF 8-15mm f/4L Fisheye USM
EF 11-24mm f/4L USM
EF 16-35mm f/4L IS USM
EF 16-35mm f/2.8L II USM
EF 16-35mm f/2.8L III USM
EF 17-40mm f/4L USM
EF 24-105mm f/4L IS USM
EF 24-70mm f/2.8L USM
EF 24-70mm f/2.8L II USM
EF 24-70mm f/4L IS USM Lens
EF 24-105mm f/4L IS II USM
EF 35mm f/1.4L USM
EF 28-300mm f/3.5-5.6L IS USM
EF 70-200mm f/2.8L IS USM (Discontinued)
EF 70-200mm f/4L USM
EF 70-200mm f/4L IS USM
EF 70-200mm f/2.8L IS II USM
EF 70-200mm f/2.8L USM
EF 70-300mm f/4-5.6L IS USM
EF 100-400mm f/4.5-5.6L IS USM
EF 100-400mm f/4.5-5.6L IS II USM
EF 200-400mm f/4L IS USM Extender 1.4X
CN-E 14mm T3.1L F
CN-E 14.5-60mm T2.6L S (EF Mount)
CN-E 14.5-60mm T2.6L S (PL Mount)
CN-E 24mm T1.5L F
CN-E 30-105mm T2.8L SP (PL mount)
CN-E 15.5-47mm T2.8LSP (PL Mount)
CN-E 15.5-47mm T2.8LS (EF Mount)
CN-E 30-105mm T2.8L S (EF mount)
CN-E 30-300mm LS EF
CN-E30-300MM LSP PL
CN-E 35mm T1.5L F
CN-E 50mm T1.3L F
CN-E 85mm T1.3L F
CN-E 135mm T2.2L F
CN20X50 IAS H/E1
CN20X50 IAS H/P1
CN7X17 KAS S/P1
CN7X17 EF Cinema Servo Lens
CN-E 18-80mm T4.4 L IS KAS S

FAQs

  • Do I need to be a full-time professional to get CPS membership?
    You need to be earning the majority of your income through photography or cinematography in New Zealand– whether you are an employed professional or you own your own imaging business. As pros, we know you need the highest level of service, availability of loan equipment and speedy repairs. CPS membership is restricted to those working heavily in the industry so we can maintain the high standards that you need as pros.
  • Where can I drop off or pick up loans and repairs?

    VIEW DROP-OFF LOCATIONS

    Available Addresses

    Northcote

    Canon Auckland (Head Office)
    Level 1, 28 The Warehouse Way
    Northcote, Auckland, 0627
    New Zealand
  • What gear do I need to be eligible for CPS membership?
    To be eligible for each tier, you need to own the below Canon gear.

    MEMBERSHIP LEVELS

    LEVELSSilverGoldCinema
    Annual Membership Fee $100.00 $140.00 $200
    Minimum Eligible Product Requirements 2 x 5D
    2 x L-series
    Generates majority of income through imaging
    1 x 5D and 1 x 1D
    3 x L-series
    Generates majority of income through imaging
    1 x Cinema EOS body
    3 x L-series
    Generates majority of income through imaging
    Eligible Products and Supported Products View products View products View products
    Benefits   
    Sensor Cleans on Supported Products per annual membership At least 3 At least 5 At least 5
    Product Loans (try before you buy) Yes# Yes# Yes#
    Service replacement loans on Supported Products Like for like# Like for like# Like for like#
    Discounts on chargeable repairs (parts and labour) on Supported products 20% labour only 20% parts & labour 20% parts & labour
    Repair Turnaround Times on Supported Products Approx. 5 working days* Approx. 5 working days* Approx. 5 working days* (1D, 5D and L-series)
    Approx. 5 working days* (Cinema bodies & lenses)
    Transport anywhere in New Zealand of:
    • Loans
    • Chargeable repairs
    • Services (e.g. Sensor Cleans)
    One way covered by Canon One way covered by Canon One way covered by Canon
    Special Offers Yes Yes Yes

    Terms and Conditions

    APPLY NOW APPLY NOW APPLY NOW

    Gear must have been acquired through the Canon New Zealand distribution channel (Canon Store or its authorised Canon New Zealand retailers) to qualify.

  • What are the benefits of being a CPS member?
    As a member, you can take advantage of the below great benefits depending on your membership level.

    MEMBERSHIP LEVELS

    LEVELSSilverGoldCinema
    Annual Membership Fee $100.00 $140.00 $200
    Minimum Eligible Product Requirements 2 x 5D
    2 x L-series
    Generates majority of income through imaging
    1 x 5D and 1 x 1D
    3 x L-series
    Generates majority of income through imaging
    1 x Cinema EOS body
    3 x L-series
    Generates majority of income through imaging
    Eligible Products and Supported Products View products View products View products
    Benefits   
    Sensor Cleans on Supported Products per annual membership At least 3 At least 5 At least 5
    Product Loans (try before you buy) Yes# Yes# Yes#
    Service replacement loans on Supported Products Like for like# Like for like# Like for like#
    Discounts on chargeable repairs (parts and labour) on Supported products 20% labour only 20% parts & labour 20% parts & labour
    Repair Turnaround Times on Supported Products Approx. 5 working days* Approx. 5 working days* Approx. 5 working days* (1D, 5D and L-series)
    Approx. 5 working days* (Cinema bodies & lenses)
    Transport anywhere in New Zealand of:
    • Loans
    • Chargeable repairs
    • Services (e.g. Sensor Cleans)
    One way covered by Canon One way covered by Canon One way covered by Canon
    Special Offers Yes Yes Yes

    Terms and Conditions

    APPLY NOW APPLY NOW APPLY NOW

    *Canon will generally be able to meet these time frames and CPS members’ repairs are prioritised. However, members accept that sometimes repairs can take longer in some circumstances such as where there is extraordinary demand, the parts must be ordered, or the repair is significant.

    #Subject to availability

    CPS benefits apply in addition to any rights you have under the New Zealand Consumer Law Law contained in the Consumer Guarantees Act or under an express warranty.

  • Is Canon product purchased overseas eligible for CPS support?
    We only offer CPS benefits (such as repair discounts, priority turnaround times and sensor cleans) on products distributed by Canon New Zealand via its Canon Store or its authorised Canon New Zealand retailers. Canon-branded products that are sourced from any source other than through Canon New Zealand’s official Canon Store or from an authorised Canon New Zealand retailer in the Canon New Zealand distribution channel (including ‘grey’, ‘parallel’ or ‘direct’ imports) are not supported and will not be counted towards your eligibility requirements. If you are unsure, ask your retailer if it’s an authorised Canon New Zealand retailer or you can contact Canon for more information.
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