Due to the Covid-19 coronavirus our Canon service facilities in New Zealand are temporarily closed until further notice. We apologize for any inconvenience and delays that may occur during this time. We greatly appreciate your patience and understanding.
You need to be earning the majority of your income through photography or cinematography in New Zealand– whether you are an employed professional or you own your own imaging business. As pros, we know you need the highest level of service, availability of loan equipment and speedy repairs. CPS membership is restricted to those working heavily in the industry so we can maintain the high standards that you need as pros.
*Canon will generally be able to meet these time frames and CPS members’ repairs are prioritised. However, members accept that sometimes repairs can take longer in some circumstances such as where there is extraordinary demand, the parts must be ordered, or the repair is significant.
#Subject to availability
CPS benefits apply in addition to any rights you have under the New Zealand Consumer Law Law contained in the Consumer Guarantees Act or under an express warranty.
We only offer CPS benefits (such as repair discounts, priority turnaround times and sensor cleans) on products distributed by Canon New Zealand via its Canon Store or its authorised Canon New Zealand retailers. Canon-branded products that are sourced from any source other than through Canon New Zealand’s official Canon Store or from an authorised Canon New Zealand retailer in the Canon New Zealand distribution channel (including ‘grey’, ‘parallel’ or ‘direct’ imports) are not supported and will not be counted towards your eligibility requirements. If you are unsure, ask your retailer if it’s an authorised Canon New Zealand retailer or you can contact Canon for more information.